Privacy Policy

1. Introduction

Welcome to Tazko ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our website, applications, and services tailored for Chartered Accountants, Company Secretaries, Cost Accountants, Lawyers, and Consultants.

When you use our services, you trust us with your and your clients' sensitive information. We take this responsibility seriously. Please read this privacy policy carefully to understand what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on our platform:

• Personal & Account Information: Name, email address, contact numbers, and authentication credentials.
• Client Data: Information you input regarding your clients, including billing records, PAN/TAN/GST details, and case statuses.
• DSC Token Data: Specific details related to Digital Signature Certificates used within the portal. Passwords for DSCs are not asked or taken from the user and are not required to list the expiry date in Our Database. Only Sr No of token is registered for avoiding duplication of Tokens and stored with the highest security standards.
• Task & Billing Information: Data related to tasks allocated, billing, and invoices generated through our platform.

3. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes described below:

• To facilitate account creation and logon processes.
• To manage user accounts and provide our core services (Practice Task Tracking, Billing, Client Registries).
• To send administrative information to you, including updates to terms and policies.
• To protect our Services from fraudulent activity and ensure strict database isolation.
• To respond to user inquiries and offer customer support.

4. Will Your Information Be Shared?

We do not sell, rent, or trade your or your clients' information to third parties. We only share information with third parties in the following situations:

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Service Providers: We may share your data with third-party vendors strictly to perform secure infrastructure hosting on our behalf.

5. Security of Your Information

We have implemented appropriate technical and organizational security measures—including industry-standard encryption and Firebase multi-tenant security rules—designed to protect the security of any personal information we process. However, despite our safeguards, no internet transmission is ever 100% secure. You are also responsible for keeping your account credentials confidential.

6. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws allowing you to:

• Request access to and obtain a copy of your personal data.
• Request rectification or erasure of your personal data.
• Restrict the processing of your personal information.

Within the application, you have the ability to terminate your account. Upon termination, data is scheduled for a permanent wipe within 2 months as part of our secure data lifecycle.

7. Contact Us

If you have questions or comments about this privacy policy, please reach out via the support channels located in your dashboard or email us directly at tazko.app@gmail.com.